Privacy Policy
Last Updated: 1/28/25
Introduction
Welcome to Nook ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Full name
- Email address
- Phone number
- Date of birth
- Government-issued identification
- Banking information
- Cryptocurrency wallet addresses
- Transaction history
- Device information and IP addresses
Automatically Collected Information
When you use our Service, we automatically collect:
- Device identifiers
- Operating system information
- Browser type
- Mobile network information
- Usage data and interaction with our Service
- Geographic location (with your permission)
How We Use Your Information
We use the collected information for:
- Account creation and maintenance
- Identity verification and KYC compliance
- Processing transactions and managing deposits/withdrawals
- Providing customer support
- Sending important updates about our Service
- Improving our user experience
- Detecting and preventing fraud
- Complying with legal obligations
- Marketing and promotional communications (with your consent)
Data Sharing and Disclosure
We may share your information with:
- Payment processors and financial service providers
- Identity verification services
- Cloud storage providers
- Analytics services
- Legal and regulatory authorities when required
- Business partners (only with your explicit consent)
We do not sell your personal information to third parties.
Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Monitoring for suspicious activities
- Regular security training for our staff
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Export your data
- Withdraw consent for optional data processing
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Third-Party Services
Our Service integrates with various third-party services, including:
- Payment processors (e.g., Apple Pay)
- Cryptocurrency exchanges (e.g., Coinbase)
- Analytics providers
- Identity verification services
Please review the privacy policies of these third-party services.
Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Additional DeFi-Specific Provisions
Blockchain Transactions
- All blockchain transactions are publicly visible
- Wallet addresses and transaction details are permanently recorded
- We cannot modify or delete on-chain transaction data
Smart Contract Interactions
We collect and process information related to:
- Smart contract interactions
- Token approvals and allowances
- DeFi protocol interactions
- Gas fees and transaction costs
Protocol Integration
Information shared with DeFi protocols may include:
- Wallet addresses
- Transaction amounts
- Collateral positions
- Lending/borrowing activity
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our Service or via email.